Privacy policy

1. DATA CONTROLLERS

Name: Nais Trading S.L.U.
Address: C/ Guitarrista Fortea 3, 4º, pta 11, 12005, Castellón de la Plana,
Castellón (España),
N.I.F.: B12913380,
Contact telephone: (+34) 964800095
Contact e-mail: nais@nais.es

2. PURPOSES OF PROCESSING

We process your personal data for the following purposes:

INTERESTED PARTIES

• Attending information requests received through our contact channels.
• Understanding user behaviour on the website in order to detect potential cyber attacks on our website.

CLIENTS

• Attending requests made by users.
• The provision of contracted services.
• The management of the commercial relationship.
• Sending commercial communications.
• Undertaking quality surveys which allow our service to be evaluated.
• Attending and resolving complaints and incidents.
• Complying with obligations established by law.
• Understanding user behaviour on the website in order to detect potential cyber attacks on our website. For this purpose, we use the statistical information produced by the Internet Service Provider.

SUPPLIERS

• Management of the commercial relationship.

EMPLOYMENT CANDIDATES

• Managing your application.
• Communicating with you to inform you of the selection process status and your application within it.
• Understanding user behaviour on the website in order to detect potential cyber attacks on our website.
• Sending you information on the different training that we carry out which meet your needs; provided that you have previously authorised the sending of this information.

3. PLACE OF PROCESSING

Your personal data is processed within the European Economic Area; we will not transfer it outside of this area unless we are legally obligated to do so.

4. LEGAL BASIS OF THE PROCESSING

In accordance with your relationship with our organisation, it is based on the following:

INTERESTED PARTIES

• On the consent you have provided for processing your data for the indicated purposes.
• In our legitimate interest of protecting our image, business and experience, avoiding attacks on our website.

CLIENTS

• On the consent you have provided for processing your data for the indicated purposes.
• For the execution of a contract. We inform you that the communication of this personal data is necessary for undertaking the indicated processing, by refusing to provide it to us, we may not be able to provide the requested service.
• In our legitimate interest of guaranteeing the quality of our services.

SUPPLIERS

• For the execution of a contract. We inform you that the communication of this personal data is necessary for undertaking the indicated processing, by refusing to provide it to us, we may not be able to provide the requested service.

EMPLOYMENT CANDIDATES

• On the consent you have provided for processing your data for the indicated purposes.

5. VERACITY OF THE DATA

The interested party guarantees that the data provided is true, precise, complete and up to date; committing to reporting any change with regard to the data provided through the channels established and indicated in point 8 of this policy. They will be liable for any liquidated damages, whether direct or indirect, which may arise as a result of non-compliance with this obligation.

In the case of the user providing third party data, they declare that they have the consent of the interested parties and are committed to transferring the information contained in this clause, exempting the organisation from any liability derived from lack of compliance with this obligation.

6. STORAGE PERIOD

We keep your personal data only during the time necessary for undertaking the purposes for which it was gathered and while the consent granted has not been revoked.

If we have signed any type of contract, the contractual relationship that binds us having ended, we are obligated to keep your data for the legally established periods which apply to our activity.

In all cases, your data will only be kept for this purpose, access to it and any processing other than indicated here being blocked.

7. COMMUNICATION OF DATA

Your data may be communicated to:

1. Public Administrations
2. State Security Forces and Bodies
3. Banks and Financial Entities

8. RIGHTS

You have the right to access, rectify and delete your personal data, and oppose or limit its processing.

You can withdraw the consent you have granted at any time.

You also have the right to request Portability of your data (provided that this is technically possible) and unless subject to an automated decision based on a creation of profiles (although we do not make automated decisions based on the creation of profiles or create profiles of any type).

In the case of not agreeing with the way in which we have processed your data, you have the right to lodge a claim.

You can exercise your rights in writing addressed to NAIS – GDPR Compliance Unit, by emailing: nais@nais.es

You must provide a copy of your DNI identity document or equivalent document in order to accredit your identity.

We will analyse your request and/or claim to respond to you and resolve the incident as quickly as possible.

If you still consider your personal data to not have been processed appropriately, you may lodge a claim before the control authority: http://www.agpd.es